FAQ

We work with all leading logistics partners in India to ensure smooth and timely delivery of your jewelry. It might take us up to 48 hrs to dispatch your order, once the order is confirmed. Once your order has been dispatched from our warehouse, deliveries are completed within 7-10 business days for Standard Shipping Orders and 3-5 days for Express Shipping Orders. We will keep sending you details of your order on your registered phone number and email.

If your order has not yet been picked up from our warehouse, we can definitely change your delivery address. Just reach out to us on any of our support channels and we will do our best to help! If the order has already been dispatched, there is very little we can do to update the address. Domestic Shipping is included in price.

Yes. Shipping for International order is not included in price

All Our Jewelry is Rhodium Plated and has an Anti-Tarnish Coating. However following the tips below will ensure proper care for your precious jewelry to make it sparkle forever. 

To maintain the shine and durability of your jewelry, always remove it while bathing, exercising or swimming.

Your jewelry should be the last thing you put on when getting ready; after you’ve used your perfume, applied your makeup or lotions; and it should be the first thing you take off.

Never Store your jewelry in the velvet box it came in. After receiving your order, remove it from the velvet box and store it sealed in the plastic zip locks that we send along and then keep the zip lock in an airtight plastic box.  

Dust, sweat, lotions and moisturizers can get accumulated on jewelry pieces over time causing grime. You can easily clean your jewelry by gently rubbing it using a damp cloth soaked in lukewarm water, added with a bit of mild soap. Rinse with clean water, pat completely dry with a soft cloth and you’re done.